While at Beingonline, I worked with many NI companies. Ulster University had a huge problem with students not being able to input their scores easily after they received their results. Which caused the administrative procedures to be a lot larger and take longer than they should have. I interviewed the stakeholders and the admin users to understand their problems. Once I had everything I needed, the design was made minimal so it's not distracting, easy to use and fast to process exam results. It worked well and the stakeholders implemented the design immediately with little to no changes.